Terms & Conditions

The legislation of the Republic of Latvia states that the owner of an online store must keep the delivery and return times of goods, as well as the right to refuse. Such a clause is called a distance contract. (MK noteikumi).

Distance contract 

The seller of the goods offered in this online store, on the one hand, hereinafter referred to as the Seller, and the person who placed the order, hereinafter referred to as the Buyer, on the other hand, conclude the following Agreement:

The Seller undertakes to sell and deliver the goods to the Buyer in accordance with the Buyer's order.

Delivery and payment procedure

The buyer orders goods through this site, indicating the type and quantity of the ordered goods. The Buyer has the opportunity to pay for the goods using the payment means built into the Internet store, or by paying an invoice prepared by the Seller and sent to the Buyer by e-mail in accordance with the order. The invoice is issued electronically and is valid without a signature. You can also pay for the goods using a bank card, via the Internet bank or in cash upon receipt of the goods.

The Seller ensures the delivery of the goods within 10 days from the date of receipt of payment for the goods, agreeing the delivery time with the Buyer. This usually happens the day after the order is placed. 

Right to opt out

The Buyer has the right to refuse the Goods within 14 calendar days from the date of receipt of the Goods by sending a letter of refusal to the Seller.
The Buyer is obliged to return the goods to the Seller within 7 days after sending the letter of rejection. All costs that arise in connection with the return of the goods to the Seller are borne by the Buyer.

The buyer cannot exercise the right of withdrawal if:

  • the ordered goods cannot be returned due to their nature, they are perishable or can be quickly used;
  • the ordered goods are transferred directly to the Buyer for an individual order;

Section 12, part six of the Law of the Republic of Latvia on Consumer Rights Protection states that “the consumer is responsible for maintaining the quality and safety of the product during the period of exercising the right to refuse”. The Seller reserves the right to deny the Buyer the right to withdraw or withhold compensation in the event of product damage, careless handling of the product during use or failure to follow instructions, if the original packaging of the product is lost or its packaging is significantly damaged.

Data processing

By entering the necessary information when placing an order, the Buyer confirms that he has read and agrees that the data provided by him is used to enable the Seller to accept the Buyer's order and deliver the goods in accordance with the requirements of the legislation of the Republic of Latvia. By entering the information, the Buyer agrees that notifications related to the processing of the Buyer's order will be sent to the specified email address.

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